Help & Support Center

Find quick answers to common questions about setting up your store, managing payments, and sourcing goods.

Frequently Asked Questions (FAQ)

How fast can I open a store? In less than 60 seconds! Simply visit the Solutions page, enter your brand name, and hit Launch. You can instantly configure your storefront and begin upload.

How do payouts work? All online customer card checkouts and bank transfers are processed securely. Authorized payouts are settled directly to your registered bank account weekly, subject to the minimum payout limit set by our admin.

What is the Sprout plan limit? The Sprout starter plan features a cap of 50 transactions per month. You can upgrade to Sunny or Surge tiers at any time via your Billing dashboard to enjoy unlimited sales volume and advanced POS capabilities.